refund policy
退款政策
真题改编里的原句
I’m sorry to hear that. Consistency matters, and we should have assigned one tutor. Under our refund policy a package is refunded pro-rata, minus a small fee.
很遗憾听到这。连贯性很重要，我们本该指派一位老师。按我们的退款政策，套餐按比例退款，扣除少量费用。
出自《补习退费 — 退款与冷静期》练到这个词的真题改编
共出现在 1 篇真题改编里。